COVID-19: Flexible Terms & Conditions
TRAVEL WITH CONFIDENCE
As a part of the global travel industry, we’ve been following news of the Coronavirus (COVID-19) very closely. Our thoughts are with all those affected, be it directly or indirectly.
Each day brings fresh news about the crisis, with governments around the world rightly introducing severe travel restrictions. As a responsible business, we are doing what’s right for our global community by heeding travel advisories and following expert advice in order to protect society’s most vulnerable citizens.
Yet, we at Arcadia Expeditions do not believe this is the end of travel.
We believe that the urge to discover and the innate wanderlust that our community of travellers share will not suddenly disappear. We believe that travel plays a central role in life’s journey and that once this crisis passes, travellers will be more eager than ever to get back on the road to continue this journey.
Relaxed Terms & Conditions that give you confidence to book
We want you to feel secure in signing up for one of our expeditions now, which is why we have adapted our Terms & Conditions so that you can still plan in these uncertain times. We have made the following changes to our normal T&C’s for trips departing in 2021 / 2022:
- Risk Free Cancellations – we have moved forward our final payment date from 90 to 60 days before each expedition departs, which means you can cancel your trip for any reason 60 days or more before your departure – no questions asked.
- Transfer between trips free of charge – we have cancelled our transfer fees so that now you are able to transfer from one of our expeditions to another free of charge 60 days or more from departure. Should you be unable to find a suitable alternative expedition with us immediately, you can retain the value of your deposit as a credit for up to 24 months
Arcadia’s Covid-19 Health & Safety Guidelines
Arcadia Expeditions is fully committed to your health and safety. We are doing everything we can to ensure your travels with us are seamless and safe and to give you peace of mind in such unpredictable times. Click here to see what we are doing to keep you safe through our enhanced Covid-19 policies and protocols.
If you are dreaming of your first post-pandemic adventure and want to start planning, contact us for a chat.